Welcome to Our Home in Greenwood Lake

Privacy Policy

Last updated: December 2024

Greenwood Lake Getaway ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a reservation.

Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email, phone number)
• Guest details for reservations
• Communication preferences
• Messages sent through our contact form

How We Use Your Information

We use the information we collect to:

• Process and manage your reservations
• Communicate with you about your stay
• Send check-in instructions and property information
• Respond to your inquiries and requests
• Improve our services and guest experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our rental (e.g., cleaning services)
• When required by law or to protect our rights
• With your consent

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, though some features may not function properly.

Contact Us

If you have questions about this Privacy Policy, please contact us through our website contact form.

Terms of Service

Last updated: December 2024

Welcome to Greenwood Lake Getaway. By accessing our website or making a reservation, you agree to these Terms of Service.

Reservation & Booking

• All reservations are subject to availability and confirmation
• A minimum 2-night stay is required
• Maximum occupancy is 6 guests for the full property
• Reservations are confirmed once approved by the property owner

Check-In & Check-Out

• Check-in time: 4:00 PM
• Check-out time: 11:00 AM
• Self check-in is available via keypad
• Early check-in or late check-out may be available upon request

House Rules

Guests agree to abide by the following rules:

• No smoking or vaping on the property
• No parties or events
• No pets allowed
• Quiet hours: 10:00 PM - 8:00 AM
• Respect neighbors and the surrounding community
• Report any damages or issues promptly

Cancellation Policy

Please review our cancellation policy before booking:

• Cancellations made 14+ days before check-in: Full refund
• Cancellations made 7-13 days before check-in: 50% refund
• Cancellations made less than 7 days before check-in: No refund

Liability

Guests are responsible for any damages to the property during their stay. Greenwood Lake Getaway is not liable for any injuries, accidents, or loss of personal belongings during your stay.

Short-Term Rental Compliance

This property operates under Short-term Rental Permit Number: 22-11, in compliance with local regulations.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

Contact

For questions about these Terms of Service, please contact us through our website.